out of 5 stars
By carl s. on April 18, 2016
wailea, HI | General Department
I am new to Colorado and was out riding in the country around Carter lake and had a blow-out and was stranded so i called TMHD service and got Dave on the phone, i explained my situation and he assured me if i got my breakout to THMD he would try and get me in and out that day. as it turned out i could not get a tow till it was right at closing on Saturday and Dave waited after hours till i could get there. i was really happy he waited and the following monday Dave got my bike a new tire replaced with my extended warranty free of charge, and so i decided to get my bike serviced and was extremely happy with it, not to mention i got my bike back washed and detailed! we recently bought a home in Boulder area and TMHD became my dealer of choice here in colorado. everyone at the dealership was very professional, extremely helpful and a lot of fun to do business with! i even bought another Breakout CVO and i couldn't be happier. i consider them all my friends from Todd on down and it started with some one going above and beyond to help me out, and that type of service and atitude is what keeps me and many others coming back. Keep up the great customer service!!
What an amazing review, thank you so much! First of all, we are so glad that you are ok after having a blow out. And second, congrats on your new CVO Breakout!! We couldn't be more excited to have you part of our Harley family and we look forward to being of any help in the future. Have a safe and great riding season Carl, and we will see you for all our events coming up soon~
-Justin Lynch, GM, Thunder Mountain Harley-Davidson