out of 5 stars
By Ghost M. on September 23, 2015
Wellington, CO | Service Department
I would like to bring to your leadership's attention several employees that gave me great service on one of my bikes recently. This experience started with Dave Wheeler selling me the correct Choke cable I needed. My plan was the wrong plan and Dave helped me understand the right way and the correct part. He is always awesome and I have asked for his help since around 1999 or 2000. Bill Page kept his word to me and that is premium in my book. He was kind, informative and got the bike done when, how and for the price he said he would. He has the right personality for the type of work he is doing and loves his job. I'll go back to your service dept. now, because of Bill. I have avoided your service dept. since around 2001. Also, your technician named Scott did the work well and did not scratch up the parts he worked on. I can't ask for more than that. Dave Wheeler, Bill Page and Scott really deserve credit for bringing me back to your service department. Ghost
Thank you so much for allowing our service and parts team to have another chance at servicing your bike. We're passionate about keeping our word and providing exceptional service to our customers, and we are happy you are here to experience that. Glad you are back, we look forward to being of service at anytime, and thank you again for your business Ghost!
-Justin Lynch, General Manager, Thunder Mountain Harley-Davidson